Quality Manager (Chemicals)

Job Title: Quality Manager (Chemicals)
Location: Savannah, GA – US
Employment Status: Full-Time
Reports To: This position will report to the US Regional Quality Manager.
Travel (%): <15%

Major Roles & Responsibilities


Arizona Chemical, a Kraton company, is looking to hire a key member of our Manufacturing Team. The Quality Manager will act as a positive agent of change within the site to create a quality mind-set focused on customer value. The Quality Manager will manage all Quality Assurance (QA) resources, including the Quality Lab, in support of site production units.


Major Roles & Responsibilities:

  • Manage site responsibilities associated with ISO and customer audits/visits
  • Act as Voice of the Customer for lead team, plant, and for external warehouse and Port City Logistics
  • Coordinate investigations and feedback on all customer complaints
  • Lead Statistical Quality Control program for site
  • Engage with Global QA team to develop consistent company-wide policies and procedures
  • Own the strategic quality improvement plan for the site and support the US Regional Quality Manager in the development of a quality improvement plan for the region
  • Maintain QA capital equipment plan for site
  • Serve as quality interface for designated business units
  • Interface with the External Quality Manager to develop tolling strategy for Volunteer, Plasmine and other toll producers
  • Coordinate Green Belt projects/prioritization for site
  • Lead Root Cause Analysis for Quality related issues and other issues as needed by the site

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Skills and Experience



  • Bachelor’s degree in Engineering or a science related field from an accredited college or university
  • Minimum 5 years’ experience in quality, refinery or related industrial experience
  • Knowledge of ISO-9001 standards, including audit experience
  • Knowledge of Lean Six Sigma methodologies and statistical packages (Minitab, SQC, etc.)
  • Experience leading and directing teams
  • Business process experience



  • ·        Lean Six Sigma Green Belt certification
  • ·        Root Cause Analysis leadership experience
  • ·        SAP experience
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